Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WearableDeals (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wearabledeals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at info@wearabledeals.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at info@wearabledeals.com
I received the tip until I tested as a test I will add a review
Delivery is very long. Packing is good. Everything works
The order was made 7.03., the parcel came to Stavropol territory 15.04.. On the way tracked on the entire route of the journey but only through 17trek, our Russian Post did not see the parcel, but still delivered, packing a package and a few layers of pupyrki, a box a little crumpled, but the GamePad itself is whole, complete with spare rubber bands and a cord for charging. This diweis I do not take the first one, I use it myself for about two months, this one ordered a friend for a gift! The thing is convenient and practical, I recommend definitely! Seller respect and 5 stars⭐⭐⭐⭐⭐!!!
The goods came whole and not harmful. The box of course bothered (in the photo video) but it's all bullshit, in general the order is satisfied. The cooling cooler turns on and off, the phone can charge from it. It was even more pleased that they were delivered by snack and not by the Russian post office
It sounds like that. We need to check in. Discharged came.
Seller packed super-great everything! Nice joystick! I recommend everyone. Seller 5 +!
Came in 10 days, the box of joystick itself a little bit of a mint battery discharged completely. Included are two other spare buttons and a very short micro USB cord. Charge check the cooling and supplement the feedback
Came quickly, looks exactly like in the picture, the keys are burned by the mechanism, the Winder has not yet checked, it seems convenient
Very comfortable thing! It's like the mechanics on the machine reassemble), and also the cooling cooler with the swab are pleased.