Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WearableDeals (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wearabledeals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at info@wearabledeals.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at info@wearabledeals.com
The harness fits under different sizes of the dog, but on the "thin" top mount will hang out strongly on the sides. With the train there were two extra fasteners, which saved me, because there were no fasteners for this train in my cell. Behind there is no ring for the leash, but you can sew. In general, I recommend the train. I did not communicate with the store. The helmet to Novosibirsk went a little less than a month.
Delivered 4 days before Podolsk
One quality claim, when you insert the mount into the latch, it is very audible when recording the video as luftit fasteners, reporting clicks, very hindering when shooting
Everything like in description, thanks
QUALITY IS GOOD. HOLDS GOPRO SECURELY. GREAT TO CAPTURE MEMORIES AT DIFFERENT ANGLE.
VSK Super! Recommend
Everything is like in the description, but fixing on the dog I thought it would be better, the camera talks strongly, suitable only for calm dogs.
The quality is very good
It’s really a great product. The store connects with customers. The band is super stretchy. And since I have a small dog there is quite a bit of the band left over. Came with two go pro bottom clips. She is 23 pounds
Good Goods. I am happy
The perfect mount, all on an elastic band, came up both on the middle dog and on a large, all the straps are well adjusted, nothing elosite and does not slip, the dog did not drop anything when running, the camera is fastened perfectly and reliably
Delivery to Moscow in 3 days. The harness perfectly sat down, though the dog in it broke a little, it does not move and wait until they remove an incomprehensible thing, well, come on, it's a matter of habit. The mounts look reliable, the goproshka sits down like a glove. All belts are easily adjustable. Thank you store.
I came to Volgograd for 4 days. Of the minuses: fixed strongly on the dog, but still with the camera Shatat. Ie, you can install smoothly, but after a while it will already twist on the side.
All OK…