Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WearableDeals (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wearabledeals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at info@wearabledeals.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at info@wearabledeals.com
Delivery 1,5 month to Ro. Works. On quality I will complement later, until I used
Original. I liked the quality very much, the packing of the Hood went to Moscow for a long time
Rewarding
product matches the description. thank you very much.
the seller probably asks the lowest price for ever. that's something! thanks for the service
liked the material. it's awesome!
The second camera was bought by the store sociable and delivers everything on time
The parcel was 46 days. I checked the code from the phone, it did not work, from the computer gives a message that the code has already been checked. Through the official application, the phone connects to the camera.
reviews show that it's a nice item, and the seller is also awesome
the quality is very good! very impressed!
Good quality! Looks exactly as on pictures!
excellent quality camera. still getting to grips with all the features, but now have it mounted on my bike, underneath my garmin store shipped the camrea quickly, but it took an age to get through singapore. All good now though
Very happy with the quality of and fast shipping!!!
The deliver time shipment instead deklarowanych 14 is over 50 days and all clear. Wish words, know kkronawirus etc. But no exaggeration.
good stuff, really happy with it
Compared with other offers. This store has the best deals!
it looks exactly like the picture and i know for sure my best friend will love it!
For any budget is a good choice
Good quality and helpful store.
is resonable priced and store is really nice in general
All perfect.
The camera is decent.
It took Me 2 and a half months to get the. Camera, I had to pay customs. But at the same time they have been good to me through communication and have solved all the problems. Despite the problems since January there is already the product with me. Thank you for everything!
So far I only tried to turn it on/off. Seems to be working. The quarantine will end, I'll buy a memory card and try underwater shooting, I'll add a description later. Seller recommend. The goods went without damage.
I'm in spite of the entire flight of Covid-19. Only the camera, the usb-C cable, comes in this version, the instruction manual and a cloth for your maintenance no accessories